FAQs

1) What do I have to do when I want to return an item?

One can return items bought from kingkarel.com within 30 days of receipt of the items.

How to make a Return

1.    Before sending back items: Contact our Customer Service: info@kingkarel.com and let us know if you require a refund or an exchange.
2.    Please package the item securely, enclosing the original documentation OR a short note with your Name, Address, Order Number, and the reason for the Return.
3.    To avoid delay, please clearly mark the reverse of the package “RETURNED ITEMS”.
4.    Address the package:

USA/CANADA:

KING KAREL
Returns Departement
807 Airport Access Road, Unit D
Traverse City
MI 49686
United States

 

EUROPE:

KING KAREL c / o CS Logistik GmbH
Kanderstrasse 3
79576 Weil am Rhein
Germany

 

SWITZERLAND:

KING KAREL c / o Fashion-Market GmbH
Chüsseberg 30
3267 Seedorf
Switzerland

 

2) How much does the postage cost am from where are is my order shipped?

USA/CANADA/ WORLDWIDE orders are shipped from our Warehouse in the USA. Shipping cost are 8 USD!

European orders are shipped from our Warehouse in Germany/UK/FRANCE or SWEDEN. Shipping costs are 5-6 Euros!

Swiss orders are shipped from our Warehouse in Switzerland by Swiss Post. Shipping cost are CHF 5.-!

 

3) How long does delivery take?

4-6 business days! We try to deliver as fast as possible!

 

4) Can one find our T-Shirts in shops?

All T-Shirts can only be bought on www.kingkarel.com.

 

5) Do you deliver worldwide?

Yes, worldwide! We have happy customers and fans all over the world.